FC
Open to opportunities

Fiona Campbell

@fionacampbell

Dedicated professional passionate about delivering exceptional customer service.

United Kingdom

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for growth.

I am a dedicated and customer-focused professional with a passion for delivering exceptional service. My experience spans various roles, including retail merchandising and AI training, where I have honed my skills in customer engagement and data annotation. I thrive in both customer-facing and remote environments, having adapted to the challenges of the pandemic by taking on freelance work.

In my current role as a Retail Merchandiser at eXPD8, I maintain and refresh toy displays, ensuring they align with brand standards while completing detailed merchandising reports. My previous experience as an AI Trainer involved annotating diverse data types to train machine learning models, showcasing my adaptability and technical skills. I am committed to driving sales and enhancing customer experiences through effective collaboration and attention to detail.

Experience

Work history, roles, and key accomplishments

EX
Current

Retail Merchandiser

eXPD8

Apr 2025 - Present (2 months)

Maintained and refreshed toy displays to ensure visual appeal, stock levels, and brand alignment. Completed detailed merchandising reports, surveys, and compliance forms to support stock accuracy and promotional activity.

BR

Retail Assistant

Bravissimo

Feb 2024 - Present (1 year 4 months)

Accurately measured customers for bra size and provided personalized fitting services, actively listening to their needs and preferences. Managed inventory tasks, including restocking and organizing the stockroom and displays.

PR

Floor Staff (Night Shift)

Primark

Apr 2023 - Present (2 years 2 months)

Efficiently restocked shelves with merchandise during overnight shifts, ensuring products were organized and attractively displayed to maximize sales. Monitored inventory levels and collaborated with team members for timely task completion.

Education

Degrees, certifications, and relevant coursework

WS

West College Scotland

NQ, Digital Media

Completed a National Qualification in Digital Media, focusing on key aspects of digital content creation and media production. Gained practical skills relevant to the digital media industry.

DD

Dominican College, Dublin

A-Levels, Multiple Subjects

Achieved A-Levels in a diverse range of subjects including English, Mathematics, Art, History, French, and Biology. Developed a strong foundational knowledge across humanities, sciences, and arts.

Tech stack

Software and tools used professionally

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Fiona Campbell - Retail Merchandiser - eXPD8 | Himalayas