Open to opportunities

Fine Hussaini

@finehussaini

Message

I deliver responsive customer support, social media engagement, and seamless order and logistics assistance.

Nigeria

Message

What I'm looking for

I'm looking to join a growing team where I can deliver excellent customer service, support business goals, develop my skills, and contribute in a fast-paced customer service, sales, or digital marketing environment.

I support customers at SugarandCurves by responding to chat and social media inquiries, providing product recommendations, order updates, and after-sales support.

I also manage social media for TalesOfUrantia, engaging followers, monitoring trends and analytics, and helping create posts, videos, and stories that promote the brand.

My digital marketing work includes promoting products online, researching potential customers, improving engagement, and helping small businesses strengthen their visibility.

Previously, I supported dispatch operations at Eddyson multidynamics by processing waybills, maintaining shipment records, answering transport inquiries, and keeping logistics documentation accurate.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

SugarandCurves

Mar 2026 - Present (7 months)

- Responded to customer inquiries through chat and social media in a professional and timely manner.
- Assisted customers with product recommendations, order updates, and after-sales support.
- Resolved customer concerns and ensured a positive shopping experience.
- Processed orders and maintained accurate customer records.
- Built strong customer relationships through clear communication and exc

Customer Service Order Processing Social Media Problem Solving

Current

Social Media Manager

Current

TalesOfUrantia

Jul 2024 - Present (2 years 3 months)

Manage and monitor social media pages, responding to queries and engaging with followers.
-Monitor social media trends, audience behavior, and analytics to adjust strategies and optimize performance.
- Assist with creating posts, videos, and stories that promots the brand.
- Analyze social media performance metrics and adjusted content strategy accordingly.

Logistics Assistant

Eddyson multidynamics

Nov 2024 - Feb 2026 (1 year 3 months)

- Assisted customers with waybill and transport inquiries.
- Recorded and maintained accurate records of customer names, item numbers, and shipment details.
- Processed waybills and ensured all documentation was complete and up to date.
- Supported daily dispatch operations to ensure the smooth movement of buses and parcels.
- Provided administrative support to maintain efficient logistics operat