Primrose Senah

I am a dedicated Service Desk Agent with a strong background in IT, customer service, and technical support. My experience at Fujitsu Technology Solutions has equipped me with the skills to troubleshoot and diagnose computer systems effectively, ensuring that client needs are met with precision. I take pride in my ability to understand customer issues thoroughly and provide tailored solutions that enhance their experience.

Throughout my career, I have demonstrated a proactive approach to problem-solving, managing multiple cases simultaneously while maintaining high-quality communication. I have also contributed to fostering a culture of continuous learning by performing training sessions for new joiners, sharing my knowledge and expertise in troubleshooting software and hardware issues. My goal is to continue enhancing my skills and contribute to an organization that values growth and collaboration.