Looking for a job

Fidelis Makhambala

@fidelissambito

I am a detail-oriented professional skilled in copywriting, data entry, bookkeeping, and marketing, helping businesses grow efficiently.

Kenya

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What I'm looking for

book keeping

data entry

copy writing

social media posting

Virtual assistant

I am a versatile business support professional with experience in copywriting, data entry, bookkeeping, and marketing. I help businesses stay organized, communicate effectively, and grow their customer base. My strengths include creating engaging content, maintaining accurate records, managing financial transactions, and supporting marketing campaigns that deliver results. I am detail-oriented, reliable, and committed to meeting deadlines while maintaining high standards of quality. Whether it's preparing invoices, handling data, writing persuasive copy, or promoting products and services, I bring a proactive approach and a strong work ethic to every project. My goal is to help businesses operate more efficiently and profitably.

Experience

Work history, roles, and key accomplishments

General Manager

Umeme Services Limited

Jul 2013 - Mar 2026 (12 years 8 months)

Implemented strategic plans and oversaw daily operations, including supervising electrical construction work and servicing key accounts. Hired and trained staff, presented reports, and identified opportunities for growth.

Strategic Planning Operations Management Electrical Construction Supervision Key Account Management Hiring and Training Client Presentations Report Writing Growth Opportunity Identification Remote Remote

Value Delivery Consultant

Meridian Hotel

Mar 2012 - Jun 2013 (1 year 3 months)

Identified optimum positioning for the hotel and mapped critical customer delivery moments to deliver on the brand promise. Troubleshot systematic challenges, collected customer feedback, and instituted corrective procedures.

Customer Experience Design Brand Promise Delivery Positioning Troubleshooting Customer Feedback Analysis Corrective Action Planning Stakeholder Management Hotel Operations Support

Communications Manager

Bloodlife Initiative

Dec 2010 - Mar 2012 (1 year 3 months)

Developed communications plans and supervised the development of online and offline communication materials. Advised the board on communication strategy and created content while maintaining communication channels.

Communications Planning Content Development Copywriting Online and Offline Channel Management Stakeholder Advisory Editorial Material Supervision Brand Communication Strategy

Copywriter & Sales Manager

SawaSawa.com

Mar 2006 - Dec 2010 (4 years 9 months)

Developed client proposals and made presentations during progress meetings and pitches for new ideas. Managed client briefs and expectations, ensured delivery timelines were met, followed up on client payments, and wrote client copy.

Payment Follow Up Proposal Development Client Presentations Client Relationship Management Project Timeline Management Requirements Interpretation Client Expectations Management Copywriting

Editor / Brand Consultant

Marketing Africa

Jul 2004 - Nov 2006 (2 years 4 months)

Ensured publishing deadlines were met by collecting and editing contributor articles and researching and writing lead articles. Advised on the magazine’s look and feel and overall positioning to meet market expectations.

Editorial Editing Publishing Deadline Management Research and Writing Lead Article Writing Brand Consulting Content Quality Assurance Magazine Positioning Look and Feel Direction