fidelis nganga

I am a dynamic and customer-focused professional with over 4 years of experience in customer service and administrative support. My career has been marked by a proven track record of successfully managing tasks, organizing workflows, and delivering quality client service. I am seeking a virtual assistant position that leverages my exceptional organizational abilities, strong communication skills, and multitasking capabilities in a remote environment.

In my current role as a Receptionist/Customer Service Representative at Transworld Compsys Solutions, I manage various administrative tasks, including filing, data entry, and report generation. I coordinate client communications and respond to inquiries via email and phone, ensuring that schedules are organized and team operations run efficiently. My previous experience as a Customer Service Agent at Trade Winds Aviation Services Ltd further honed my skills in assisting customers with inquiries and maintaining excellent client relationships.