Fi Charagu
@ficharagu
Project coordinator supporting humanitarian and nonprofit operations, including refugee case processing for over 20,000 applicants.
KenyaWhat I'm looking for
At Church World Services RSC Africa, I facilitated refugee case processing for over 20,000 applicants, coordinating accurate data entry and documentation while providing client-centered support. I also helped troubleshoot the refugee case management system and contributed to simpler intake and case-handling procedures.
As a Trade and Marketing Officer at Agricultural Society of Kenya, I coordinated event logistics and exhibitor onboarding for over 300 participants, and supported market research, sponsorships, and partnerships. I currently take on freelance assignments in administrative support, data collection, and event operations, including serving as a Room manager at the ICT4D conference.
Experience
Work history, roles, and key accomplishments
Freelance Project Coordinator
Self Employed
Completed short-term assignments in administrative support, data collection, and event operations, including serving as Room Manager at the ICT4D conference.
Senior Case Processing
Church World Services RSC Africa
Dec 2022 - Mar 2025 (2 years 3 months)
Facilitated refugee case processing for over 20,000 applicants, ensuring timely and accurate data entry and documentation. Acted as a liaison between refugees and internal departments, providing compassionate support while ensuring compliance with resettlement protocols.
Trade and Marketing Officer
Agricultural Society of Kenya
Mar 2017 - Aug 2021 (4 years 5 months)
Verified and reconciled financial records for clients, exhibitors, and sponsors, ensuring 100% accuracy in payment tracking. Conducted customer satisfaction surveys and supported CSR program rollouts, event logistics, and sponsor acquisition.
Education
Degrees, certifications, and relevant coursework
Corporate Staffing
Certificate in Monitoring and Evaluation, Monitoring and Evaluation
2022 - 2022
Completed a Certificate in Monitoring and Evaluation in September 2022.
Moi University
Bachelor of Science, Strategic Management and Planning
Bachelor of Science in Strategic Management and Planning.
African Nazarene University
Master's, Monitoring and Evaluation
Pursuing a Master's degree in Monitoring and Evaluation.
AQ Skills
Certificate in Data Analytics & Visualization with Google Sheets, Data Analytics
2025 - 2025
Completed Data Analytics & Visualization with Google Sheets in July 2025.
Mt Laverna Academy
Kenya Certificate of Secondary Education, Secondary Education
Kenya Certificate of Secondary Education.
Kenya Institute of Social Work and Community Development
Certificate in Peace, Conflict Management and Reconciliation, Peace and Conflict Studies
2019 - 2019
Completed a Certificate in Peace, Conflict Management and Reconciliation in March 2019.
Kenya Institute of Social Work and Community Development
Certificate in Effective Leadership and Governance Skills, Leadership and Governance
2019 - 2019
Completed a Certificate in Effective Leadership and Governance Skills in February 2019.
YALI Network
Certificate in Leadership, Public Management, Business and Entrepreneurship, Leadership and Management
Completed a Certificate in Leadership, Public Management, Business and Entrepreneurship.
International University of Professional Studies
Certificate in Personal Development Skills, Personal Development
Completed a Certificate in Personal Development Skills.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
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