Open to opportunities

Gloria Yavan

@gloriayavan

Message

Dedicated humanitarian and program management specialist with research expertise.

Kenya

Message

What I'm looking for

I seek a role that allows me to drive impactful humanitarian initiatives while fostering collaboration and community engagement.

I am a dedicated and results-driven professional with extensive experience in humanitarian work, research, and program management. My journey has been marked by a commitment to community engagement and a strong aptitude for fostering collaboration and building high-performing teams. I have a proven track record of streamlining processes and achieving organizational goals, particularly in refugee case processing and program coordination.

Throughout my career, I have successfully managed various roles, including Senior Program Assistant at Church World Service, where I oversee refugee case processing tasks and ensure adherence to resettlement policies. My analytical mindset and effective communication skills have allowed me to excel in creating and reviewing resettlement applications, coordinating security checks, and providing field support. I am passionate about leveraging my expertise to drive meaningful and sustainable impact in the humanitarian sector.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Assistant

Current

Church World Service/Resettlement Support Centre Africa

Nov 2024 - Present (6 months)

Manage all refugee case processing tasks, ensuring adherence to CWS and resettlement policies. Maintain accurate records and coordinate security checks while providing field support and counseling to applicants.

Refugee Resettlement Compliance Applicant Counseling Workflow Management Team Collaboration

Program Assistant

Church World Service/Resettlement Support Centre Africa

May 2023 - Nov 2024 (1 year 6 months)

Coordinated decision letters and applicant counseling, ensuring data accuracy and streamlined case processing. Reviewed cases for eligibility and organized case schedules.

Data Management Eligibility Review Documentation Refugee Processing Team Collaboration Workflow Optimization

Quality Analyst & AI Associate

Sama Kenya

Jan 2020 - Jan 2022 (2 years)

Conducted product research and created quality reports. Addressed quality gaps and collaborated on process improvements to enhance labeling efficiency.

Product Research Process Improvement Data Quality Reporting Collaboration

Medical Representative

National Pharmacy

Sep 2018 - Jan 2020 (1 year 4 months)

Built relationships with healthcare professionals to promote pharmaceutical products, conducted market analysis, and provided product training at medical conferences.

Sales Strategy Market Analysis Relationship Building Training Customer Engagement Pharmaceutical Knowledge

Accountant

Migori Auto Spares Ltd

Dec 2017 - Jan 2018 (1 month)

Developed a Customer Management Tracker to monitor sales and credit accounts, enhancing accountability and financial auditing.

Accounting Customer Management Auditing Data Analysis

Audit Intern

County Government of Kisumu

May 2017 - Sep 2017 (4 months)

Assisted in auditing processes and gained exposure to public sector financial management.

Auditing Financial Management Public Sector Knowledge Compliance Data Analysis

Education

Degrees, certifications, and relevant coursework

Vision Institute of Professionals

Certified Professional Accountant, Accounting

2021 - 2021

Achieved Certified Professional Accountant (CPA) Section 1, gaining foundational knowledge in accounting principles and practices.

Maseno University

Bachelor of Science, Actuarial Science

2013 - 2017

Completed a Bachelor of Science in Actuarial Science with Information Technology, focusing on statistical analysis, risk assessment, and the application of technology in actuarial practices.