FSFernando Serrano
@fernandoserrano
Bilingual high school student eager to contribute and grow.
EcuadorWhat I'm looking for
My name is Fernando Serrano, and I am a dedicated bilingual student currently pursuing my Bilingual High School Diploma at Kruger School in Guayaquil, set to graduate in 2024. I have developed strong communication and interpersonal skills through my classroom interactions and extracurricular activities, including participation in chess and soccer classes over the past four years.
I have gained practical experience working as a Customer Service Representative at Plusservices and as a Cashier at Ceibos Market, where I honed my customer service skills and learned the importance of teamwork and assertive communication. I am passionate about personal growth and am committed to contributing meaningfully to a collaborative and stimulating environment.
Experience
Work history, roles, and key accomplishments
Customer Service & Cashier
Ceibos Market
Jan 2023 - May 2023 (4 months)
Worked as a cashier and customer service representative, handling transactions and assisting customers with inquiries. Developed strong communication and problem-solving skills while ensuring customer satisfaction.
Customer Service Representative
Plusservices
Nov 2022 - Mar 2023 (4 months)
Provided customer support through a call center, addressing customer inquiries and resolving issues. Enhanced interpersonal skills and learned to work effectively in a team environment.
Education
Degrees, certifications, and relevant coursework
Kruger School
High School Diploma, General Education
2020 - 2024
Activities and societies: Participation in extracurricular chess and soccer classes over the past four years.
Bilingual High School Diploma with a focus on developing communication, creativity, and problem-solving skills.
Colegio Americano de Guayaquil
Elementary Education
Elementary Education program focusing on foundational teaching skills.
Tech stack
Software and tools used professionally
Availability
Location
EcuadorAuthorized to work in
Job categories
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