Fernando Porraz

Drives growth and retention within a portfolio of accounts, leveraging industry knowledge to provide customer-tailored solutions. Acts as primary point of contact and collaborates with cross-functional teams to meet customer commitments.

Reviewed and approved invoices, resolved billing discrepancies, and entered requisitions into SAP. Worked with procurement agents to expedite purchase orders and provided data for cost tracking.

Developed and maintained key customers, created SOPs for new accounts, and trained new hires. Increased sales by 40% in the service region and provided weekly reports to the National Sales Manager.

Managed airline operations, served as primary contact for DHL and UPS charters, and closed a UPS contract that increased the airline's position. Coordinated FAA inspections and achieved Transport Canada permits.

Responsible for business presentations to automakers and suppliers in the US, achieved Transport Canada permits, and coordinated visits to increase brand presence. Managed the new website and assisted in flight dispatch.

Completed the Leadership Essentials certification program by McKinsey Academy in 2025.

Completed the STF Food and Safety certification in 2019.

Completed Professional Selling Skills training in September 2012.

Completed a BA in International Marketing with a minor in Economics in December 2007.