At Newgistics Inc., I managed key accounts for a multimodal transportation company, supporting domestic and international logistics operations. I contributed to $5M+ in annual business growth through client development and retention strategies.
I generated weekly performance and cost analysis reports for transportation operations and supported outside sales with pricing updates, contract modifications, and service metrics. I also investigated and processed carrier damage claims to resolution.
At Maruka USA Inc., I coordinated international logistics for high-value machinery shipments and supported inside sales with inventory, purchase orders, and delivery schedules. Earlier, at North American Van Lines, I managed claim resolutions with carriers and insurance partners, reducing outstanding claim times by 20%.
