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FL@ferinjholoanjoe
Self-motivated web designer with a passion for customer service.
SurinameI am a self-motivated and quick learner with a strong passion for customer service, ICT, and logistics. My experience spans various roles, including freelance web design and logistics consulting, where I have honed my skills in problem-solving and process optimization. I thrive on challenges and am dedicated to driving business success through innovative solutions.
As a freelance web designer, I have successfully designed and developed responsive websites, utilizing technologies such as HTML, JavaScript, Python, Django, and Node.js. My role as a logistics consultant at BELIANI Group has allowed me to advise on productivity improvements and manage materials effectively, ensuring timely and cost-effective delivery of goods. I am committed to maintaining high standards and implementing quality control measures in every project I undertake.
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Work history, roles, and key accomplishments
BELIANI Group
Dec 2023 - Present (1 year 11 months)
Advised on productivity improvements in logistics operations, managed materials, coordinated transportation, and developed efficient packaging solutions to optimize costs and delivery.
Self Employed
Aug 2023 - Present (2 years 3 months)
Designed and developed responsive websites for various clients using HTML, JavaScript, Python, Django, and Node.js. Integrated AI-based solutions to enhance user experience.
MODSQUAD
Dec 2021 - Jul 2023 (1 year 7 months)
Provided Dutch and English online messaging support for a music streaming company, handling inquiries, technical support, and processing refunds.
Archer Business Group N.V.
Jan 2021 - Jan 2022 (1 year)
Managed and optimized computer repair operations, created customer databases, and conducted marketing outreach via social media.
WEBHELP N.V.
May 2020 - Oct 2020 (5 months)
Provided phone support for Nederlandse Spoorwegen, addressing customer inquiries and achieving high quality assurance scores.
Bistro Don Julio
Sep 2018 - Mar 2020 (1 year 6 months)
Managed restaurant operations in the absence of the manager, assisted customers, and analyzed financial data for payroll and purchasing.
Extreme Computers
Jun 2014 - Jun 2015 (1 year)
Handled and optimized computer repairs, updated customer databases, and provided after-sale service.
Degrees, certifications, and relevant coursework
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