BSbrittney setoe
@brittneysetoe
Highly motivated IT technician with exceptional support services experience.
SurinameWhat I'm looking for
I am a highly motivated IT technician with several years of experience in delivering exceptional support services. My strong interpersonal and communication skills have allowed me to build positive relationships with colleagues and clients, fostering a harmonious work environment. I thrive in fast-paced IT settings, where my adaptability and problem-solving abilities shine.
Currently, I work as a CRM & Process Automation Specialist at Finabank N.V., where I implement the Creatio CRM system to enhance organizational efficiency. My previous roles include ICT Channels Administrator and IT Technician, where I boosted team productivity and improved operational efficiency through strategic technology implementations. I am eager to expand my knowledge across various IT domains, including network administration, cybersecurity, and software development.
Experience
Work history, roles, and key accomplishments
FNCRM & Process Automation Specialist
Finabank N.V.
Apr 2024 - Present (1 year 2 months)
Implementing the Creatio CRM system to enhance organizational efficiency, aligning processes with corporate standards, and automating repetitive tasks to improve operational efficiency. Reporting directly to the IT Development Manager and supporting IT development initiatives.
FNICT Channels Administrator
Finabank N.V.
Jul 2022 - Apr 2024 (1 year 9 months)
Boosted team productivity through structured administration and enhanced POS and ATM applications. Monitored ATMs and POS systems for performance and security, while providing second-level support using the Top Desk ticketing system.
IT Technician
Trusted Developer
Feb 2021 - Jan 2022 (11 months)
Provided comprehensive IT support services, engaged in network and system administration for Windows and Linux, and established a radio station with wireless internet capabilities for community service. Managed security systems and provided maintenance for IT equipment.
IT Technician
Suriname Alcoholic Beverages N.V.
May 2018 - Jan 2022 (3 years 8 months)
Improved operational efficiency by modernizing workflows, overseeing network infrastructure, and providing helpdesk support. Enhanced communication through VOIP phone implementation and strengthened security measures.
Education
Degrees, certifications, and relevant coursework
brittney hasn't added their education
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Availability
Location
SurinameAuthorized to work in
Job categories
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