Open to opportunities

Ferdous Ahmed

@ferdousahmed

Message

Results-driven Sales Manager with expertise in Cybersecurity and SaaS.

Bangladesh

Message

What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to lead impactful sales initiatives.

I am a results-driven Sales Manager with over 4.5 years of experience in Cybersecurity, SaaS, and Digital Services. I have successfully delivered over $890K in personal sales and contributed to growing company revenue past $3M. My experience spans leading global teams and streamlining operations through automation, saving over 60 hours a month. I am known for crafting high-impact sales strategies rooted in empathy, cultural fluency, and executive alignment.

At TechForing Ltd., I lead a cross-functional team of 10 to 20 global sales and support representatives, consistently exceeding monthly sales goals by more than 18%. I introduced sales training content and automation systems that saved 45+ hours a month in manual tasks while optimizing the sales funnel to increase the lead-to-close conversion rate by 15%. My efforts in implementing KPI dashboards and performance-based incentives have boosted quarterly revenue by 18%, showcasing my ability to maintain operational efficiency across multiple countries.

Throughout my career, I have developed a strong track record in closing significant deals and enhancing client retention rates. I am passionate about mentoring junior team members and improving team performance through strategic training and support. My goal is to leverage my skills in a dynamic environment where I can continue to drive sales success and contribute to organizational growth.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager

Current

TechForing Ltd.

May 2024 - Present (2 years 1 month)

Led a cross-functional team of 10 to 20 global sales and support representatives, consistently exceeding monthly sales goals by over 18%. Implemented sales training, SOPs, and automation systems, resulting in a saving of 45+ hours per month in manual tasks.

Strategic Sales Leadership Sales Automation Sales Forecasting CRM Sales Enablement Competitor Analysis Content Strategy

Assistant Sales Manager

TechForing Ltd.

Aug 2023 - Present (2 years 10 months)

Mentored junior team members, improving underperformer KPIs by 25-30% and raising top performer output by 10%. Created client onboarding automation frameworks and updated sales SOPs for SaaS and cybersecurity verticals.

Mentoring Onboarding SOPs SaaS Cybersecurity Lead Response Time Optimization Live Chat Automation Hotline Automation

Senior Sales Executive

TechForing Ltd.

Oct 2022 - Present (3 years 8 months)

Closed over $300K in cybersecurity deals with a 40% client retention rate. Developed cold email templates and prospecting scripts, increasing email response rates from 8% to 21%.

Cybersecurity Sales Cold Emailing Prospecting Business Case Development

Sales Executive

TechForing Ltd.

Oct 2021 - Present (4 years 8 months)

Personally closed over $180K in sales. Onboarded 120+ cybersecurity clients, ensuring smooth coordination with technical teams.

Sales Onboarding Cybersecurity Dedicated Support Integration

Telemarketing Executive

Star IT Inc.

Jan 2019 - Present (7 years 5 months)

Generated over 1,500 qualified cold leads and sold digital marketing and development packages worth over $25K to North American SMBs. Collaborated with the development team to align project scope and upsell web/SEO services, achieving a 4.8/5 average client satisfaction.

Telemarketing Lead Generation SEO services Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

National University of Bangladesh

Master of Arts, English

Grade: 3.00 out of 4.00

Completed a Master of Arts in English, focusing on advanced literary studies and critical analysis. Achieved a CGPA of 3.00 out of 4.00.

National University of Bangladesh

Bachelor of Arts, English

Grade: 3.05 out of 4.00

Obtained a Bachelor of Arts in English, building a strong foundation in language, literature, and communication. Graduated with a CGPA of 3.05 out of 4.00.