Open to opportunities

Ferdinand Mwashumbe

@ferdinandmwashumbe

Message

Proactive technical support specialist with strong troubleshooting skills.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to leverage my technical skills in a supportive team environment, with opportunities for professional growth and development.

I am a proactive technical support specialist with extensive experience in high-pressure team environments. My expertise lies in resolving time-critical issues to restore core systems, ensuring seamless operation of critical IT infrastructure. I am dedicated to sharing my networking and server knowledge to establish stable operations.

In my role as an IT Support Technician at the Ministry of Mining, Blue Economy and Maritime Affairs, I have honed my skills in providing comprehensive support and maintenance for ICT equipment. I excel in installation, configuration, and troubleshooting of diverse technology systems, delivering exceptional end-user support and ensuring that all systems run smoothly.

Experience

Work history, roles, and key accomplishments

IT Support Technician

Ministry of Mining, Blue Economy and Maritime Affairs

Jan 2023 - Present (2 years 5 months)

Provided comprehensive support and maintenance for ICT equipment. Proven expertise in installation, configuration, and troubleshooting of diverse technology systems. Delivered exceptional end user support and ensured seamless operation of critical IT infrastructure.

ICT Equipment Configuration Troubleshooting User Support Windows Server