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Femi Williams

@femiwilliams

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Digital Banker at Guaranty Trust Bank Plc overseeing debit, credit, and prepaid card operations and instant issuance.

Nigeria

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At Guaranty Trust Bank Plc, I oversee debit, credit, and prepaid card issuance and lifecycle operations. I manage the Prime application for instant card issuance and work with Technology and Product teams on card programs, Afrigo card scheme integration, and application enhancements.

I also support process optimization, risk control, and customer experience across the card value chain. Earlier, as a Finance Intern at Access Bank Plc, I assisted with account reconciliations, financial reports, and customer account discrepancy investigations.

Experience

Work history, roles, and key accomplishments

Current

Assistant Banking Officer – Card Operations Supervisor

Current

Guaranty Trust Bank Plc

Oct 2022 - Present (4 years)

Oversee end-to-end product operations for debit, credit, and prepaid card issuance and lifecycle management. Manage the Prime application for instant card issuance, liaise with technology and product teams on strategic projects, and supervise card operations staff.

Card Operations Product Development Instant Debit Card Issuance Prime Application UAT Quality Control Compliance Risk Control Process Optimization Automation Stakeholder Management Cross Functional Collaboration

Finance Intern

Access Bank Plc

Oct 2021 - Oct 2022 (1 year)

Assisted with account reconciliations and financial record reviews to ensure accuracy and compliance with internal controls. Supported preparation of operational and financial reports and helped investigate customer account discrepancies.

Account Reconciliation Financial Reporting Compliance Internal Controls Data Analysis