Oluwatobiloba Fasina

• Validate and execute daily POS issuer settlement, ensuring accurate transaction processing as advised by the switch.
• Review card transactions settlement across multiple schemes (Visa, MasterCard, Verve) consummated on various POS terminals to identify discrepancies, investigate exceptions, and resolve issues to maintain financial accuracy.
• Manage interbank obligations through NIBSS settlemen

Built UAT test cases, SOPs, and testing strategies for an Oracle Flexcube core banking upgrade and executed functional and performance checks. Logged and followed up defects with technical teams, documented UAT findings, and produced end-user training materials while monitoring branch activities from the command center.

• Created and prepared detailed Test Cases, Standard Operating Procedures (SOPs) and testing strategies for end users to validate updated core banking application.
• Executed test cases to perform functional and performance checks, ensuring system readiness and stability.
• Identified defects as a business user, logged them appropriately, and followed through with resolution using effective collab

* T+1 daily settlement of both customers, branches, merchants and internal payable and receivable general ledgers for all transactions consumated by cardholders on all authorized ATM terminals in Nigeria both as as Acquirer and Issuer bank on different cards schemes, such as VISA, MASTERCARD & CREDIT CARDS.
* Reconciliation of system entries and Manual entries corelating with General Ledgers (GL)

Performed T+1 settlement and reconciliation of ATM transactions (including customer, branch, and merchant payable/receivable GLs) as both acquirer and issuer across Visa and Mastercard schemes. Validated settlement reports, prepared settlement statements, handled reversals for failed ATM transactions, and escalated outstanding settlements while coordinating T+1 remittances to branches for DTS tran

Handled interswitch settlement and reconciliation (including Arbiter and e-tranzact) and completed T+1 reconciliation and settlement for electronic bill payment transactions. Reconciled Paydirect products (150+), resolved failed bill payment complaints, and processed biller settlements using Global Report and split reports.

* Interswitch settlement for vendors, merchants and all agency banking channels
* Arbiter Settlement
* E-tranzact settlement and reconciliation
* T+1 Reconciliation and settlement of bill payment transactions (such as airtime purchase, data purchase, electricity and cable tv subscriptions) performed through electronic channels.
* Paydirect reconciliation of more than 150 products for bill paymen

Reconciliation and settlement of bill payment transactions (such as airtime purchase, data purchase, electricity, and cable tv subscriptions) performed through electronic channels. Daily reconciliation of more than 60 products for bill payments on Paydirect. Daily Interswitch settlement for billers. Resolution of customer’s complaint on failed bill payment transactions. Settlement of billers (into

* Created content for to promote to promote and drive traffic on social media platforms
* Constructed memo for internal and external use
* Created and constructed calendar for social media use.
* Anchored a vlog for internal dissemination of information
* Created content to celebrate national and international special days

Provided customer service support in an internship role.

Worked as Customer Service Representative at Jumia Nigeria.

As an On Air Personality, I
1. Presented a show (Campus Rush) and developed content to listeners to relate with.
2. Prepared and read news on a particular show (Agriculture and You).
3. Handled studio affairs by arranging music on music log.

As a Marketing Administrative Coordinator, I
1. Administered media purchase order.
2. Prepared invoice and receipts on sales.
3. Created and sent well-structured proposals.
4. Delivered media purchase order.
5. Monitored and evaluated sales on the media purchase order.

(2nd class upper)

Grade: 2nd class upper

Earned a B.Sc.(Hons) in Political Science and Government at Ekiti State University (2nd class upper) from 2012 to 2017.