Felix Peter
@felixpeter
Marketing and business development professional blending data, customer service, and social media.
KenyaWhat I'm looking for
I’m an energetic, ambitious person with a mature and responsible approach to every task. I work well with others to achieve objectives on time and with excellence, especially when balancing people-facing service with practical execution.
At NEPHAK (Jan 2020–APRIL 2020), I handled data entry for participation and payments, verified information against source documents, and sorted/organized paperwork to keep it secure. I also supported reporting and performed regular surveys—facilitating data collection and contacting subjects for in-field interviewing and in-office meetings.
As HUB MANAGER (JUMIA INT’L, FEB 2024–JULY 2024), I answered questions about products and services while processing orders and transactions. I brought a service-first mindset to help customers quickly and accurately.
In my current/most recent role as MARKETING AND BUSINESS DEVELOPMENT OFFICER (CITY GATE DOCTORS PLAZA, APRIL 2025–OCT 2025), I focus on ensuring client satisfaction through quality services. I keep and onboard insurance contracts, increase facility numbers through awareness, supervise front office activities, and create content by designing social media posters plus shooting and editing social media reels.
Experience
Work history, roles, and key accomplishments
Marketing & Business Development Officer
City Gate Doctors Plaza
Apr 2025 - Oct 2025 (6 months)
Ensured client satisfaction through quality services and managed insurance contracts to keep them active. Drove growth through awareness, supervised front office operations, and created and edited social media posters and reels.
Hub Manager
Jumia International
Feb 2024 - Jul 2024 (5 months)
Answered customer questions about company products and services while processing orders and handling transactions. Ensured efficient hub operations through accurate order handling and clear communication.
Data Entry & Reporting
NEPHAK
Jan 2020 - Apr 2020 (3 months)
Performed data entry for participation and payments, verified records against source documents, and organized paperwork. Supported activity supervision by conducting surveys and coordinating in-field interviews and meetings.
Education
Degrees, certifications, and relevant coursework
University level education (not specified)
Bachelor of Arts, Development Studies with IT
2017 - 2022
Grade: Second Class Honors (Lower Division)
Earned a Bachelor of Arts in Development Studies with IT from 2017 to 2022, graduating with Second Class Honors (Lower Division).
Kisasi Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2013 - 2016
Grade: C+ (49 points)
Completed secondary education at Kisasi Secondary School, earning C+ (49 points) in the Kenya Certificate of Secondary Education.
Red Cross Society of Kenya
Certificate: Trainer of Trainers (ToT), Human Rights and Gender
2021 -
Completed a Trainer of Trainers (ToT) program in Human Rights and Gender (16th–18th February 2021) with the Red Cross Society of Kenya.
Kiluluini Primary School
Kenya Certificate of Primary Education, Primary Education
2003 - 2012
Grade: 298/500
Completed primary education at Kiluluini Primary School, achieving 298/500 marks in the Kenya Certificate of Primary Education.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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