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Felicia Joy Payumo

@feliciajoypayumo

Customer Service Representative at C3 Everise who supported healthcare members with insurance benefits, eligibility, and authorizations.

Philippines
Message

At C3 Everise, I assisted healthcare members with insurance benefits and eligibility. I handled inbound inquiries and explained benefits, authorizations, and membership information.

At ARB, I managed overdue accounts and payment arrangements, and coordinated with customers and creditors to resolve outstanding balances. I also performed skip tracing and account documentation.

Earlier, I contacted customers about overdue accounts at Allsectechnologies and negotiated payment plans. At Brandworks, I conducted field audits, verified project implementation, and performed telemarketing activities.

Experience

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Education

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TU

Taguig City University

Bachelor of Science, Entrepreneurial Management

2012 - 2016

Bachelor of Science in Entrepreneurial Management from Taguig City University, completed from 2012 to 2016.

Tech stack

Software and tools used professionally

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