Faziya Sam

I've supported customer relationships, foreign exchange services, and operational workflows at Ahalia Finforex, Big Wave, Vensure HCM, and Blue Solutions.

At Ahalia Finforex, I managed customer queries, supported foreign exchange transactions, maintained documentation, and followed company procedures to uphold service standards. I also coordinated daily operations at Big Wave, connecting customers and internal teams while keeping activities on schedule.

More recently, I've handled customer calls, follow-ups, call records, lead generation support, employee benefits documentation, enrollment verification, data entry, and quality checks. I bring practical experience in customer service, operations coordination, HR benefits administration, and communication.