Open to opportunities

Jayesh Pandit

@jayeshpandit

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Banking professional with expertise in operations and customer service.

India

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values customer-centric service.

I am a dedicated banking professional with over 2 years of experience in various aspects of the banking domain, including branch banking operations, foreign exchange, and remittance services. Currently serving as an Assistant Manager at HDFC Bank, I have honed my skills in customer relationship management, business development, and operational excellence.

My role involves processing remittances, managing forex transactions, and ensuring customer satisfaction through effective communication and support. I pride myself on my ability to analyze data, reconcile statements, and maintain compliance with banking regulations. My strong analytical skills and attention to detail have enabled me to contribute significantly to my team's success.

With a Master's degree in Commerce and Finance from Mumbai University, I am committed to continuous learning and professional growth. I am eager to leverage my expertise to drive operational efficiency and enhance customer experiences in the banking sector.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

HDFC Bank Ltd

Dec 2022 - Present (2 years 5 months)

Currently serving as Assistant Manager in Retail Branch Banking, specializing in Remittance and Forex payment services. Responsibilities include customer transaction identification, reconciliation, and ensuring timely delivery of remittances. Adept at customer relationship management and providing quality customer service.

Remittances Customer Relationship Management Cash Management Data Analysis Team Coordination Customer Service Banking Operations

Spatial Data Specialist

Here Technologies

Aug 2021 - Dec 2022 (1 year 4 months)

Worked as a Spatial Data Specialist, utilizing Earthscape Software for data tracking and analysis. Involved in projects related to In Vehicle Infotainment and Highly Automated Driving, leveraging advanced Excel skills for data reporting.

Data Analysis Microsoft Excel Project Management Reporting Spatial Analysis Team Collaboration Problem Solving Technical Support

Student Clerk

Mumbai District Central Co-op Bank Ltd

Jan 2018 - Mar 2018 (2 months)

Assisted in customer service and banking operations, focusing on account acquisition and cross-selling bank products. Developed skills in customer relationship management and lead generation.

Customer Service Customer Acquisition Lead Generation Cross Selling Banking Operations Team Coordination Communication Skills Problem Solving Data Entry Financial Reporting

Student Clerk

Abhyudaya Co-op Bank Ltd

Jan 2018 - Mar 2018 (2 months)

Evaluated loan applications and confirmed creditworthiness while maintaining data confidentiality. Assisted in NEFT and RTGS transactions and prepared financial reports.