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Fayokemi Akinmolayan

@fayokemiakinmolayan

I streamline operations, HR coordination, and client workflows for founders and service-based businesses.

Zimbabwe
Message

What I'm looking for

I'm looking for opportunities to support founders and service-based businesses through operations, HR coordination, client support, and systems setup. I value roles where I can improve processes, reduce repetitive work, and help teams operate with confidence.

I manage operations, HR coordination, and client support for service-based businesses, building dependable systems that give leaders more space to focus on growth.

At Snooze Lane Airbnb, I managed guest relations, property operations, and team coordination across multiple units. I implemented Airtable and Zapier booking and maintenance workflows that reduced manual updates by 70%, while coordinating cleaners and maintenance staff through Monday.com for consistent five-star service.

At NewGenCareGroup, I coordinate caregivers, staff rotas, recruitment, onboarding, HR records, and communication with clients and families. I also supported mortgage-processing operations at CTC Mortgage Processing through documentation, trackers, reports, scheduling, and cross-team coordination.

I bring practical support across inbox and calendar management, travel planning, market research, lead management, process documentation, recruitment administration, and client experience. I learn new systems quickly and enjoy creating clear processes that run smoothly with minimal supervision.

Experience

Work history, roles, and key accomplishments

CP

Administrative & Operations Assistant

CTC Mortgage Processing

May 2024 - Oct 2025 (1 year 5 months)

Provided administrative support for mortgage processing activities, ensuring accurate documentation and organized client records. Assisted with coordination between teams and supported leadership with operational tasks.

Education

Degrees, certifications, and relevant coursework

NU

NewGenCareGroup LTD UK

Team Lead / HR Coordinator, Human Resources

2025 -

Managed and coordinated a team of caregivers, ensuring smooth daily operations and high-quality client care. Created and maintained staff rotas, monitored schedules, and ensured coverage aligned with client needs.

SU

Snooze Lane Airbnb, USA

Co-Host & Operations Manager, Operations Management

2023 - 2025

Monitored and managed the company's main email account to ensure timely responses and efficient communication. Oversaw day-to-day property operations, guest relations, and team coordination across multiple Airbnb units.

CU

CTC Mortgage Processing, USA

Administrative & Operations Assistant, Administrative Support

2024 - 2025

Provided administrative support for mortgage processing activities, ensuring accurate documentation, timely updates, and organized client records. Prepared and maintained internal trackers, reports, and follow-up logs to support smooth day-to-day operations.

MC

Mentorshore Contract

Career Branding & Client Support Assistant, Career Branding

Supported career coaching sessions through calendar management, client communication, and file organization. Created polished CVs, LinkedIn profiles, and professional documents for clients.

Tech stack

Software and tools used professionally

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