Tatiana Mun

Provide remote administrative and operations support to international clients, managing inboxes, drafting client-facing correspondence, and coordinating projects across time zones to ensure smooth daily operations.

Provided back-office operations support to senior management, managing complex inbox organisation, drafting client communications, and coordinating cross-departmental projects to maintain operational excellence.

Supported operations and project coordination for international product launches, managing email communications and coordinating cross-functional teams across marketing, product, and logistics.

Delivered administrative and operations support within a legal environment, managing client-facing communications, following protocols, and coordinating multiple administrative tasks with attention to detail.

Supported marketing operations and process management for international campaigns, collaborating with remote teams and using project management tools and CRM systems to coordinate workflows.

Managed client email communications and tracked interactions using CRM systems, handling multiple tasks efficiently and providing professional written client correspondence.

Provided administrative and scheduling support, managed email communications, and used Microsoft Dynamics for data management to support business operations.

Completed a certificate program in event and wedding planning focusing on project coordination, client liaison, and creative sector practices.

Completed a professional qualification in business communication with a focus on professional written correspondence and international business practices.