Lewis Pendleton
@lewispendleton
Administrative and operations support professional improving scheduling accuracy remotely.
United KingdomWhat I'm looking for
I’m a remote administrative professional with 4+ years of experience in multi-site operations, calendar management, and executive support. I’ve led logistics and day-to-day coordination across dispersed teams, consistently keeping schedules accurate and moving.
In my Office Manager role for Larwood Health Partnership, I reduced scheduling errors by 20% by implementing a centralised digital appointment system in Microsoft Outlook. I also managed complex calendars and meeting coordination for 40+ clinical and administrative staff across five sites, while coordinating travel arrangements, expense reports, and meeting logistics.
I bring strong virtual collaboration skills—especially with Microsoft 365 (Outlook, Excel, Teams) and Google Workspace (Docs, Sheets, Calendar, Gmail)—and I’m comfortable serving as a primary point of contact to resolve high-volume inquiries. I’m now seeking remote work in administrative support, virtual assistance, or operations coordination where I can improve processes and reliability.
Experience
Work history, roles, and key accomplishments
English Language Tutor
Self Employed
Jan 2025 - Jan 2026 (1 year)
Delivered 1:1 online instruction and maintained 100% client retention through structured administrative organization. Managed full-cycle scheduling, client communication, and records management for a small educational business using Zoom.
Education
Degrees, certifications, and relevant coursework
The TEFL Org
TEFL Level 5 Diploma (200 hours), Teaching English as a Foreign Language (TEFL)
2025 -
Completed a TEFL Level 5 Diploma (200 hours) in 2025.
Level 3 National Diploma in IT
Level 3 National Diploma in IT, Information Technology
Achieved a Level 3 National Diploma in IT.
Level 2 Business Administration
Level 2 Business Administration, Business Administration
Completed a Level 2 Business Administration qualification.
Level 2 Customer Service
Level 2 Customer Service, Customer Service
Grade: Distinction
Completed a Level 2 Customer Service qualification with a Distinction.
Level 2 Safeguarding (Adult & Child)
Level 2 Safeguarding (Adult & Child), Safeguarding
Completed a Level 2 Safeguarding qualification for adults and children.
Level 1 Employability Skills
Level 1 Employability Skills, Employability Skills
Completed a Level 1 Employability Skills qualification.
GCSE English Language
GCSE English Language, English Language
Grade: Grade 5
Completed GCSE English Language with grade 5.
GCSE English Literature
GCSE English Literature, English Literature
Grade: Grade 5
Completed GCSE English Literature with grade 5.
GCSE Mathematics
GCSE Mathematics, Mathematics
Grade: Grade 4
Completed GCSE Mathematics with grade 4.
GCSE Geography
GCSE Geography, Geography
Grade: Grade 5
Completed GCSE Geography with grade 5.
GCSE Combined Science
GCSE Combined Science, Science
Grade: Grade 4
Completed GCSE Combined Science with grade 4.
GCSE Art & Design
GCSE Art & Design, Art & Design
Grade: Grade 4
Completed GCSE Art & Design with grade 4.
BTEC Level 2 ICT
BTEC Level 2 ICT, Information and Communication Technology
Grade: Merit
Completed BTEC Level 2 ICT with a Merit.
BTEC Level 2 Sport
BTEC Level 2 Sport, Sport
Grade: Merit
Completed BTEC Level 2 Sport with a Merit.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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