Favour Urounah
@favoururounah
Dedicated store head with strong leadership and customer service skills.
What I'm looking for
I am a results-driven professional with substantial experience in retail management and customer service. As a Store Head at Mondo NG, I successfully developed plans for stock intake and managed store finances, ensuring profitability and operational efficiency. My role involved training new staff, fostering a culture of excellence in customer service, and building professional networks within the fashion industry.
Previously, I worked as a Canvasser for MTN NG, where I facilitated mobile money transactions and marketed services to acquire and retain customers. My educational background includes a Senior Secondary School Certificate and experience as a Classroom Teacher, where I honed my skills in planning and delivering educational programs. I am passionate about community service, having organized health awareness events that positively impacted participants and sponsors alike.
Experience
Work history, roles, and key accomplishments
Store Head
Mondo NG
Jan 2021 - Jan 2023 (2 years)
Managed store operations, developed stock intake plans, monitored finances, and trained new staff in customer service. Built professional networks in the fashion industry.
Canvasser
MTN NG (Momo Agency)
Jan 2020 - Jan 2021 (1 year)
Facilitated mobile money transactions, marketed Momo services, and educated customers about features to enhance service uptake.
Classroom Teacher
Chresol College
Jan 2018 - Dec 2019 (1 year 11 months)
Planned and taught educational programs to achieve academic outcomes for students, adapting teaching methods to meet diverse needs.
Education
Degrees, certifications, and relevant coursework
BGKS Elementary School
Senior Secondary School Certificate, General Education
2017 - 2020
Completed Senior Secondary School Certificate (SSCE) with a focus on foundational education and academic skills.
Chresol College
Teaching Certificate, Education
2017 - 2020
Served as a Classroom Teacher, successfully planning and preparing educational programs to achieve specific academic outcomes for pupils.
Golden City Academy
First School Leaving Certificate, General Education
2011 - 2011
Achieved First School Leaving Certificate (FSLC), demonstrating basic educational competencies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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