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@favouroyibe
Customer-focused service professional delivering results and strong client relationships.
NigeriaI am a dedicated customer service professional with over four years' experience in fast-paced retail and service environments in Nigeria, delivering timely complaint resolution and building lasting client relationships.
I have managed multi-channel customer inquiries, resolved complex issues in collaboration with internal teams, and supported sales through upselling and promotional activities that improved customer loyalty enrollment.
I am proficient with MS Office, accurate record-keeping, and multitasking under pressure, and I seek to contribute dependable communication, problem-solving, and teamwork to a customer-centric organization.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
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Work history, roles, and key accomplishments
Motion Ride
Mar 2023 - Jun 2025 (2 years 3 months)
Managed multi-channel customer inquiries and resolved complaints promptly, improving service responsiveness and supporting order issue resolution for a taxi and car hire service.
Roban Store Supermarket
Feb 2023 - Feb 2024 (1 year)
Welcomed and assisted customers, processed payments with 100% cash accuracy, and supported promotions that increased loyalty program enrollment by 30%.
Degrees, certifications, and relevant coursework
Undeclared / General Management and Technology
2024 -
Activities and societies: Attending coursework while working; participated in in-demand IT skill training with Digital Witch Support Community.
Enrolled in studies at the Institute of Management and Technology, Enugu beginning in 2024 to pursue further professional/technical education.
Software and tools used professionally
NigeriaYou can contact Favour and 90k+ other talented remote workers on Himalayas.
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