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Favour Oyibe

@favouroyibe

Customer-focused service professional delivering results and strong client relationships.

Nigeria
Message

What I'm looking for

I am looking for a customer-focused role where I can use my communication, problem-solving, and teamwork skills to improve customer satisfaction and support business growth.

I am a dedicated customer service professional with over four years' experience in fast-paced retail and service environments in Nigeria, delivering timely complaint resolution and building lasting client relationships.

I have managed multi-channel customer inquiries, resolved complex issues in collaboration with internal teams, and supported sales through upselling and promotional activities that improved customer loyalty enrollment.

I am proficient with MS Office, accurate record-keeping, and multitasking under pressure, and I seek to contribute dependable communication, problem-solving, and teamwork to a customer-centric organization.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IE

Institute of Management and Technology, Enugu

Undeclared / General Management and Technology

2024 -

Activities and societies: Attending coursework while working; participated in in-demand IT skill training with Digital Witch Support Community.

Enrolled in studies at the Institute of Management and Technology, Enugu beginning in 2024 to pursue further professional/technical education.

Tech stack

Software and tools used professionally

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Favour Oyibe - Customer Service Representative - Motion Ride | Himalayas