Favour Okwudifele
@favourokwudifele
IT representative focused on customer support, problem solving, and cybersecurity.
NigeriaWhat I'm looking for
I am a goal oriented IT professional committed to building a career where my skills help achieve organizational goals. I aim to improve existing frameworks by following laid down policies without compromising standards.
Since May 2017, I have worked as an IT Representative at FCMB Group Lending, supported by earlier experience as an MIS Officer from October 2015 to May 2017. In these roles, I focus on technical assistance, analytical problem solving, and keeping systems and processes aligned with business needs.
I hold a BSC in Computer Science from the National Open University Nigeria (2018-2023) and an ND in Computer Science from the University of Benin (2014-2015). I also bring certification in cybersecurity as an “ICSI | CNSS Certified Network Security Specialist.”
My strengths include IT support and technical assistance, effective written and verbal communication, teamwork and interpersonal skills, and strong time management and organizational skills. I work with Microsoft tools and cybersecurity practices to deliver reliable support and maintain professional ethics.
Experience
Work history, roles, and key accomplishments
IT Representative
FCMB Group Lending
May 2017 - Present (9 years 1 month)
Provided IT support and technical assistance while supporting customer interactions through effective communication and issue resolution. Applied problem-solving and adaptability to maintain professional service.
MIS Officer
FCMB Group Lending
Oct 2015 - May 2017 (1 year 7 months)
Supported MIS activities and provided troubleshooting and technical assistance to help maintain day-to-day operations. Collaborated with teams to resolve issues and keep records up to date.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Computer Science
2018 - 2023
Earned a BSc in Computer Science at the National Open University of Nigeria from 2018 to 2023.
University of Benin
National Diploma, Computer Science
2014 - 2015
Completed a National Diploma in Computer Science at the University of Benin from 2014 to 2015.
Availability
Location
NigeriaAuthorized to work in
Job categories
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