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Wisdom Etta

@wisdometta

I support IT operations, networking, automation, and technical support.

Nigeria
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What I'm looking for

I'm seeking IT and system security opportunities where I can apply technical support, networking, system administration, and cybersecurity skills while continuing to grow in Linux administration and penetration testing.

I'm currently supporting IT help desk operations at eAssist Dental Solutions while completing a Bachelor's degree in Information Technology at Ensign College.

At Springboard, I've supported enrollment counseling and data entry operations, using Microsoft Excel, data-accuracy techniques, and time-management strategies to maintain efficient processes.

As a Reporting Manager intern at Bingham Cyclery, I translated complex data into actionable insights for app prototype development and collaborated with a six-person team to deliver project outcomes.

I'm building toward IT and system security roles through hands-on technical support experience and certifications in Linux, networking, hybrid server systems, Windows troubleshooting, Excel, and IT support.

Experience

Work history, roles, and key accomplishments

ES
Current

Information Technology Help Desk

eAssist Dental Solutions

Apr 2026 - Present (7 months)

Worked as Information Technology Help Desk at eAssist Dental Solutions.

Springboard logoSP
Current

Enrollment Counselor

Springboard

Nov 2025 - Present (1 year)

Worked as Enrollment Counselor at Springboard.

BC

Reporting Manager

Bingham Cyclery

Jan 2026 - Jul 2026 (6 months)

• Translated complex data into actionable insights to inform app prototype development.
• Collaborated with a team of 6 to ensure effective communication and project deliverables.
• Played a key role in enhancing project efficiency and team cohesion at Bingham Cyclery.

Springboard logoSP

Data Entry Specialist

Springboard

Oct 2024 - Nov 2025 (1 year 1 month)

Worked as Data Entry Specialist at Springboard.

FT

Customer Service Associate

FAI TRUST LTD Finance and Industrial Trust

Apr 2024 - Apr 2025 (1 year)

Worked as Customer Service Associate at FAI TRUST LTD Finance and Industrial Trust.

Education

Degrees, certifications, and relevant coursework

WA

Wintrado Academy

Ensign College logoEC

Ensign College

Bachelor's degree, Information Technology

2023 - 2026

Ensign College logoEC

Ensign College

Professionalism Certificate

EC

Ensign College

Certified IT Professional

Issued Aug 2025

EC

Ensign College

Associate of Applied Science Information Technology

Issued Oct 2025

EC

Ensign College

Certified Technical support Engineer

Issued Apr 2024

TC

TestOut Corporation

TestOut Linux Pro

Issued Sep 2024

MH

McGraw Hill

Level 2: Excel Yellow Belt

Issued Jul 2024

CO

Coursera

Google Certifications

Issued May 2024

TC

TestOut Corporation

TestOut Network Pro

Issued Mar 2024

TC

TestOut Corporation

TestOut Hybrid Server Pro: Core

Issued Jan 2024

BW

BYU-Pathway Worldwide

BYU pathway certificate

Issued Apr 2023

BYU-Pathway Worldwide logoBW

BYU-Pathway Worldwide

2023 - 2023

Tech stack

Software and tools used professionally

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