Wisdom Etta
@wisdometta
I support IT operations, networking, automation, and technical support.
What I'm looking for
I'm currently supporting IT help desk operations at eAssist Dental Solutions while completing a Bachelor's degree in Information Technology at Ensign College.
At Springboard, I've supported enrollment counseling and data entry operations, using Microsoft Excel, data-accuracy techniques, and time-management strategies to maintain efficient processes.
As a Reporting Manager intern at Bingham Cyclery, I translated complex data into actionable insights for app prototype development and collaborated with a six-person team to deliver project outcomes.
I'm building toward IT and system security roles through hands-on technical support experience and certifications in Linux, networking, hybrid server systems, Windows troubleshooting, Excel, and IT support.
Experience
Work history, roles, and key accomplishments
Worked as Information Technology Help Desk at eAssist Dental Solutions.
Worked as Enrollment Counselor at Springboard.
• Translated complex data into actionable insights to inform app prototype development.
• Collaborated with a team of 6 to ensure effective communication and project deliverables.
• Played a key role in enhancing project efficiency and team cohesion at Bingham Cyclery.
Worked as Data Entry Specialist at Springboard.
Worked as Customer Service Associate at FAI TRUST LTD Finance and Industrial Trust.
Education
Degrees, certifications, and relevant coursework
Wintrado Academy
Ensign College
Bachelor's degree, Information Technology
2023 - 2026
Ensign College
Professionalism Certificate
Ensign College
Certified IT Professional
Issued Aug 2025
Ensign College
Associate of Applied Science Information Technology
Issued Oct 2025
Coursera
Google Certifications
Issued May 2024
McGraw Hill
Level 2: Excel Yellow Belt
Issued Jul 2024
TestOut Corporation
TestOut Linux Pro
Issued Sep 2024
BYU-Pathway Worldwide
2023 - 2023
Ensign College
Certified Technical support Engineer
Issued Apr 2024
TestOut Corporation
TestOut Network Pro
Issued Mar 2024
TestOut Corporation
TestOut Hybrid Server Pro: Core
Issued Jan 2024
BYU-Pathway Worldwide
BYU pathway certificate
Issued Apr 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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