Faustine Anugrah
@faustineanugrah
Senior Implementation Specialist improving healthcare systems with SDLC expertise and automation-driven process excellence.
IndonesiaWhat I'm looking for
I’m a Senior Implementation Specialist with 4+ years of cross-functional experience delivering system implementations, end-to-end project management, and operational frameworks across healthcare, tech consulting, and automated manufacturing. I manage the full Software Development Life Cycle (SDLC) and use generative AI workflow automation to turn complex customer needs into structured technical documentation.
In my most recent role, I owned delivery of HIS modules and converted post-launch feedback into requirement documentation, decreasing feature rework by 15%. I also drove a 30% reduction in post go-live support costs and built playbooks that I mentored with for 4 junior specialists. Earlier, I led hospital rollouts with 90% adoption within 2 weeks and helped shape 30+ feature improvements, including an 80% NPS from 50+ participants.
Experience
Work history, roles, and key accomplishments
Senior Implementation Specialist
BitHealth
Apr 2025 - Present (1 year 2 months)
Owned delivery of HIS modules and converted post-launch feedback into structured requirements, decreasing feature rework by 15%. Reduced post go-live support costs by 30% by building HIS workaround documentation and local user champion networks, and mentored 4 junior specialists using internal configuration playbooks.
Implementation Specialist
BitHealth
Sep 2023 - Mar 2024 (6 months)
Led system rollout and change management across 3 hospitals, delivering user onboarding and achieving 90% adoption within 2 weeks of go-live. Aggregated clinical feedback from 5 hospitals into feature requests to influence 30+ improvements, achieving 80% NPS from 50+ participants, and supported SIT/UAT testing to reduce live deployment bugs.
Continuous Improvement Analyst
Bernofarm Pharmaceutical Company
Apr 2022 - Jun 2023 (1 year 2 months)
Built real-time leadership dashboards with BI and developer collaboration and authored standard URS documentation, boosting department productivity by 10%. Engineered an activity tracking and data validation tool that prevented IDR 10M in monthly recurring operational losses.
IT Project Management Associate
PT Indo Abadi Sari Makmur
Jun 2022 - Dec 2022 (6 months)
Designed a structured task workflow system using Trello and technical documentation to address backlogs, reducing the engineering backlog by 15%. Developed automated tracking and workflow validation maps with Python to improve package handling time by 15%, and created PRDs, SOPs, wireframes, and user manuals to standardize product development.
Head of Production
PT Karunia Sumber Mas
Mar 2020 - Jun 2021 (1 year 3 months)
Led cross-functional production planning and end-to-end launch strategy for 2 new products, replacing 6 major imported components with domestic solutions within 1 year. Improved production performance by refining the Kanban framework and documentation, increasing assembly productivity by 10% YoY while reducing returned products by 10% annually, and cut material costs by up to 10% per product throu
Education
Degrees, certifications, and relevant coursework
RevoU
Full Stack Product Management Bootcamp, Product Management
2023 -
Grade: Final Score: 92.75 / 100
Activities and societies: Additional credential: Product Manager Learning Path – LinkedIn Learning (Mar 2021).
Completed an Intensive 12-week Full Stack Product Management Bootcamp (final score 92.75/100).
Institut Sains dan Teknologi Terpadu Surabaya
Bachelor of Electrical Engineering, Electrical Engineering
2019 -
Grade: GPA: 3.44 / 4.00
Bachelor of Electrical Engineering at Institut Sains dan Teknologi Terpadu Surabaya (GPA 3.44/4.00).
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
Interested in hiring Faustine?
You can contact Faustine and 90k+ other talented remote workers on Himalayas.
Message FaustineFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
