Open to opportunities

Fatima Mulenga

@fatimamulenga

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Experienced product ambassador with a proven sales track record.

South Africa

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What I'm looking for

I seek a dynamic role that challenges my skills and offers growth opportunities.

I am a driven product ambassador with extensive experience in customer service within the telecommunications industry and sales. My journey has equipped me with exceptional communication skills, allowing me to connect with diverse individuals across various sectors. I thrive in environments that challenge me to grow and expand my knowledge.

Currently, I serve as a Brand Ambassador for OPPO Smart Phone Brand, where I excel in making sales by engaging customers and promoting brand awareness. My previous role as a Travel Advisor at Nasara Travel involved managing bookings and providing excellent customer service, further enhancing my multitasking abilities and adaptability.

Experience

Work history, roles, and key accomplishments

Current

Brand Ambassador

Current

Oppo Smart Phone Brand

Feb 2021 - Present (4 years 4 months)

As a Brand Ambassador for Oppo, I focus on making sales by approaching customers and promoting brand awareness. My role involves direct customer interaction to drive sales and enhance the company's visibility in the market.

Sales Customer Service Communication Marketing Multitasking Reliability

Travel Advisor

Nasara Travel

Sep 2019 - May 2020 (8 months)

In my role as a Travel Advisor, I was responsible for booking tours, accommodations, car hires, and travel insurance. I provided excellent customer service and ensured that clients had a seamless travel experience.

Customer Service Travel Insurance Communication Marketing Car Hire Booking

Marketing Assistant

Atiki Trading Enterprise

Apr 2018 - Jul 2019 (1 year 3 months)

As a Marketing Assistant, I handled company calls, performed paperwork, and assisted in property marketing. My role required strong organizational skills and effective communication with clients and team members.

Marketing Communication Customer Service Teamwork

Education

Degrees, certifications, and relevant coursework

Vector College

Grade 12, General Education

2016 -

Completed Grade 12 with subjects including English, Tourism, History, Afrikaans, and Mathematical Literacy.

Health Dam Technical College

Diploma N4-N6, Travel and Tourism

2014 - 2016

Grade: Good

Completed a diploma in Travel and Tourism, focusing on various aspects of the tourism industry including travel service, office procedures, and communication.