Fatimah Ajani
@fatimahajani
Customer Support Representative skilled in WhatsApp Business, bookings, enquiries, and client follow-ups.
NigeriaWhat I'm looking for
I’m a Dedicated Customer Support Representative with experience managing WhatsApp Business, handling enquiries, confirming bookings and appointments, and following up with clients. I respond to messages professionally, send invoices and payment details, and assist with administrative tasks to keep support smooth and timely.
I’ve also supported clients as a Travel Consultant by responding to enquiries and providing travel information. As a Class Teacher, I managed classroom activities and maintained records—experience that strengthened my organization, communication, and attention to client needs.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Content with Deekay
Sep 2025 - Jun 2026 (9 months)
Managed customer enquiries and responded to messages professionally. Confirmed bookings and appointments, sent invoices and payment details, followed up with clients, and assisted with administrative tasks.
Travel Consultant
Hemmiways Safaris Africa
Jan 2026 - Mar 2026 (2 months)
Handled client enquiries and provided customer support. Assisted clients with travel information.
Education
Degrees, certifications, and relevant coursework
Ladoke Akintola University of Technology
B.Tech, Agricultural Economics
2020 - 2025
Completed a B.Tech in Agricultural Economics at Ladoke Akintola University of Technology from 2020 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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