Fathima Thoofa Saleem
@fathimathoofasaleem
I resolve network, system, and end-user IT issues across Windows and Linux environments.
Sri LankaWhat I'm looking for
At Mediland Hospital, I delivered Level 1 and basic Level 2 support for live healthcare IT infrastructure, resolving hardware, software, and connectivity issues for end users.
I diagnose LAN connectivity problems, IP conflicts, DNS issues, and network printer failures. I also install and configure Windows and Linux workstations, assist with firewall configuration, and provide remote support through AnyDesk and TeamViewer.
I'm building on my Higher National Diploma in Computing (Network Engineering) while preparing for CCNA certification, and I'm seeking a remote international IT support opportunity.
Experience
Work history, roles, and key accomplishments
IT Administrator
Mediland Hospital
Oct 2023 - Oct 2024 (1 year)
Provided Level 1 and basic Level 2 technical support for hospital IT infrastructure, resolving hardware, software, and connectivity issues. Diagnosed and resolved LAN connectivity problems, IP conflicts, DNS issues, and network printer failures.
Education
Degrees, certifications, and relevant coursework
BCAS Campus
Higher National Diploma in Computing, Network Engineering
2022 - 2023
Pursued a Higher National Diploma in Computing with a focus on Network Engineering.
Nenasala Kalmunai
Diploma in Information Technology, Information Technology
2019 -
Completed a Diploma in Information Technology.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Job categories
Skills
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