Vijay Arumugam
@vijayarumugam
Experienced IT specialist delivering robust infrastructure, support, and cybersecurity for global organizations.
What I'm looking for
I am an IT Specialist with over 18 years managing and supporting ICT systems across diverse sectors, focused on minimizing downtime and maximizing productivity. My experience spans server and desktop administration, network configuration, help desk operations, and cybersecurity.
At Global Communities (USAID project) I managed full ICT infrastructure for international offices supporting 150+ Windows users, administered project software and communication tools, and led system upgrades, patch deployment, and security checks.
Previously with Nike Inc., I supported 250 Windows/Mac users, traveled to client sites for deployments and troubleshooting, administered CCTV/PABX/attendance systems, wrote SOPs, and supervised assistants to maintain information management and network infrastructure.
In earlier roles with LEADS I developed ICT processes, security policies, delivered IT training for regional centers, led teams, administered backup and asset management, and developed a CM-based website while conducting regular audits and preventive maintenance.
Experience
Work history, roles, and key accomplishments
Managed full ICT infrastructure across international offices supporting 150+ Windows users, led system upgrades, patch deployment and security checks, and delivered onboarding and technical training to reduce downtime and improve productivity.
Maintained ICT and network infrastructure and provided technical support to ~250 Windows/Mac users, led onsite deployments and troubleshooting, and authored SOPs to streamline incident response and asset management.
IT & Logistics Coordinator
Lanka Evangelical Alliance & Development Service
Mar 2011 - Aug 2016 (5 years 5 months)
Developed ICT processes, cybersecurity and device policies, provided IT support across 13 regional centers for 180+ users, and led a team of 7 while managing logistics, procurement and systems maintenance.
IT Administrator
Lanka Evangelical Alliance & Development Service
Jul 2008 - Mar 2011 (2 years 8 months)
Administered ICT assets, performed preventive maintenance and quarterly IT audits, provided hardware/software support and developed a CM-based website with admin training to improve knowledge management.
IT Officer
Lanka Evangelical Alliance & Development Service
Jun 2004 - Jul 2008 (4 years 1 month)
Provided IT training and support, oversaw preventive maintenance of PCs and laptops, and contributed to development of IT processes and periodic reporting to senior management.
Education
Degrees, certifications, and relevant coursework
IIC University of Technology
Bachelor of Science, Computer Science & Networking
Completed a Bachelor of Science in Computer Science & Networking at IIC University of Technology in 2020.
IDM National Campus
Higher National Diploma, Networking
Completed a Higher National Diploma in Networking (Pearson Edexcel) in 2016.
St. Peter's College
GCE Ordinary Level, General Secondary Education
Completed GCE Ordinary Level examinations at St. Peter's College in 2000.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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