Astro king User
@astrokinguser
I resolve end-user IT issues and maintain reliable Windows, Microsoft 365, and network environments.
Sri LankaWhat I'm looking for
At Biolife Pharmaceuticals, I provide first-line IT support, troubleshoot hardware, software, and connectivity issues, and maintain secure IT infrastructure to minimize downtime. I also manage user access, basic system configurations, workflow-supporting IT solutions, and documentation for audit and compliance.
I'm CCNA and MCSA certified, with Linux administration and cybersecurity training. My experience in IT operations and customer-facing roles has strengthened my communication, accuracy, and ability to resolve issues clearly and professionally.
Experience
Work history, roles, and key accomplishments
Management Assistant (IT & Operations)
Biolife Pharmaceuticals (PVT) LTD
Jun 2023 - Present (3 years 2 months)
Provided first-line IT support, troubleshooting hardware, software, and connectivity issues. Managed user accounts, maintained IT infrastructure, and supported adherence to IT policies.
Cashier
Nolimit (PVT) LTD
Oct 2022 - May 2023 (7 months)
Processed daily financial transactions accurately using point-of-sale systems. Delivered customer support by addressing inquiries and resolving complaints promptly.
Education
Degrees, certifications, and relevant coursework
G.C.E. Advanced Level
G.C.E. Advanced Level, General Education
Completed G.C.E. Advanced Level in 2021.
G.C.E. Ordinary Level
G.C.E. Ordinary Level, General Education
Completed G.C.E. Ordinary Level in 2018.
Availability
Location
Sri LankaAuthorized to work in
Job categories
Skills
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