Himalayas logo
Fathi KamouneFK
Open to opportunities

Fathi Kamoune

@fathikamoune

Senior Operations Officer with 9+ years in customer service, F&B, and operations.

United Arab Emirates
Message

What I'm looking for

I seek a customer-focused operations role where I can use my F&B and operations experience, continue professional development, and contribute to process improvement and team training.

I am a Senior Operations Officer with over nine years of experience across food & beverage, customer service, and operational roles in the UAE. I combine strong communication skills with organized, goal-oriented work habits to deliver reliable service and process improvements.

My background includes POS and PC systems troubleshooting, complaint handling, report writing, and experience with paymax and WPS processes. I have completed multiple professional trainings in AML/CFT, customer protection, fraud detection, and cyber security.

In earlier roles I advanced through F&B positions — server, bartender, supervisor — where I led training for new staff, managed daily restaurant operations, and focused on maximizing customer satisfaction. I bring hands-on cash handling, inventory management, and sales experience.

I am adaptable, eager to learn and be trained, and I look to apply my operational analysis, communication, and teamwork strengths to contribute to a customer-focused, process-driven organization.

Experience

Work history, roles, and key accomplishments

AR

F&B Bartender & Server

Applebee's Restaurants

Feb 2016 - Apr 2018 (2 years 2 months)

Greeted guests, described menu items, took orders and collaborated with service staff to deliver table service and support team operations.

Education

Degrees, certifications, and relevant coursework

CB

Centre Ain Al Borja

Diploma, Telecommunication

2014 - 2016

Completed a Diploma in Telecommunication at Centre Ain Al Borja from 2014 to 2016.

MC

Moulay Abdellah High School, Ain Chock

High School Diploma, Life and Earth Sciences

2012 - 2013

Completed high school studies at Moulay Abdellah High School (Ain Chock) in 2012–2013.

UN

Unknown

Bachelor's degree, Life and Earth Sciences

Bachelor's degree in Life and Earth Sciences mentioned without institution or dates.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Fathi Kamoune - Senior Operations Officer - Lari Exchange | Himalayas