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Fathia DOSUNMU

@fathiadosunmu

Customer relations and sales professional who handled client inquiries and insurance documentation at Africaine des Assurances.

Benin
Message

At Africaine des Assurances, I welcomed clients, handled inquiries in person and by phone, and assisted with insurance documentation and contract signing.

I followed up on customer requests, helped ensure timely resolution, and maintained customer records. Before that, as a Sales Agent at Suru Lere Multi-Services, I prospected through canvassing and promoted products and services to meet client needs.

I also assisted clients throughout the sales process and built and maintained long-term customer relationships. I hold a Bachelor's Degree in Marketing, Communication & Commerce from ESM Benin.

Experience

Work history, roles, and key accomplishments

SM

Sales Agent

Suru Lere Multi-Services

Jan 2021 - Jan 2025 (4 years)

Prospected and identified potential customers through canvassing. Promoted products and services, assisted clients throughout the sales process, and built long-term customer relationships.

Education

Degrees, certifications, and relevant coursework

EB

ESM Benin

Bachelor's Degree, Marketing, Communication and Commerce

Bachelor's degree in Marketing, Communication and Commerce from ESM Benin, completed in 2025.

CC

CS La Cité

Baccalaureate, General Studies

Baccalaureate (high school diploma) from CS La Cité, completed in 2020.

Tech stack

Software and tools used professionally

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