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farrah raffe

@farrahraffe

I lead luxury retail operations, client relationships, and brand launches.

Malaysia
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What I'm looking for

I'm looking for a role where I can apply my luxury retail, store-launch, sales, client relationship, and corporate affairs experience to grow brands, lead teams, and strengthen stakeholder relationships.

I've spent more than 25 years managing luxury boutiques in Kuala Lumpur's prestigious shopping malls, delivering customer service and building repeat-client business.

At Christian Dior Malaysia, I led daily flagship-store operations, visual merchandising, CRM, stock monitoring, sales reporting, and training for new recruits.

Across Giorgio Armani, Versace, Chopard, and BRM Watch, I've managed ready-to-wear, leather goods, jewellery, and watches; supported VIP and VVIP clients; coordinated events; and launched a new brand store.

In my current Corporate Affairs and Consultant role with Abdul Samad Al Qurashi, I open outlets, work with Pernas and Saudi Arabian franchisor teams, manage store performance and staffing, and build government, regulatory, and CSR relationships.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Sijil Pelajaran Malaysia (SPM)

Sijil Pelajaran Malaysia, General Studies

Completed secondary education in Malaysia.

FL

Fashion School (IFTC) Kuala Lumpur

Diploma, Fashion

Earned a diploma in fashion from IFTC Kuala Lumpur.

BC

B Consulting

Certificate, Business Consulting

Completed a certificate program with B Consulting in Hong Kong.

CD

Christian Dior

Certificate, Leather Goods

Earned a certificate in leather goods from Christian Dior in France.

EC

EB Champion

Certificate, Personal Development

Completed the 'Secrets of Champions Mind' program.

CD

Christian Dior

Certificate, Fashion Materials

Earned a certificate in LRTW Christian Dior material from Hong Kong.

FI

Far East Gem Institute

Certificate of Attendance, Gemology

Attended a course on diamonds and gemstones at the Far East Gem Institute in Singapore.

PD

Professional Development

Certificate, Data Analysis

Completed a comprehensive course on Pivot Table and V-Lookup.

PD

Professional Development

Certificate, Accounting

Completed a course on handling basic accounting.

IP

Islamic Leadership Program

Certificate, Leadership

Earned a certificate in Islamic Leadership from an Islamic perspective.

CW

Cybersecurity Awareness Workshop

Certificate, Cybersecurity

Completed a cybersecurity awareness workshop.

HC

HRD Corp

Certificate, Digital Transformation

Attended a business accelerated talk on digital transformation.

IM

Islamic Tourism (MOTAC)

Certificate of Appreciation, Tourism

Received a certificate of appreciation for ASQ from Islamic Tourism (MOTAC).

MM

Ministry of Home Affairs Malaysia

License, Security

Holds a security license from the Ministry of Home Affairs Malaysia.

Tech stack

Software and tools used professionally

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