Farhan Haider Khaskheli
@farhanhaiderkhaskhel
Experienced IT Support specialist with a strong grasp of IT principles.
What I'm looking for
I am an experienced IT Support specialist with a solid understanding of IT principles and a commitment to providing exceptional customer service. My journey in the IT field has equipped me with the skills necessary to troubleshoot software, hardware, and network issues effectively. I pride myself on being an effective communicator, known for my prompt problem resolution and adaptability to new technologies.
Currently, I am working as a Technical Support Officer at ZONG-CMPAK, where I specialize in remote troubleshooting, ticket resolution, and system configuration. My role involves configuring Microsoft Outlook, resolving email and connectivity issues, and managing domain configurations through Active Directory. I am dedicated to ensuring smooth IT operations and user satisfaction, and I enjoy training junior staff members to enhance their skills.
Experience
Work history, roles, and key accomplishments
Technical Support Officer
ZONG-CMPAK
Nov 2024 - Present (9 months)
Provided technical support, specializing in remote troubleshooting, ticket resolution, and system configuration. Configured Microsoft Outlook, resolved email and connectivity issues, and managed domain configurations through Active Directory.
IT Support
Nexia Tech
Sep 2023 - Oct 2024 (1 year 1 month)
Installed and configured computer systems, troubleshooting hardware, software, and network issues. Provided information and support to users, ensuring smooth IT operations.
Education
Degrees, certifications, and relevant coursework
Sindh Agriculture University Tandojam
BS Information Technology, Information Technology
2019 - 2023
Studied Information Technology at Sindh Agriculture University, focusing on core IT principles and practices. Gained expertise in various aspects of IT support, including troubleshooting and system configuration.
B.I.S.E.H
Intermediate, General Studies
2015 - 2017
Completed Intermediate education at B.I.S.E.H, building foundational knowledge across various subjects.
B.I.S.E.H
Matriculation, General Studies
2013 - 2015
Completed Matriculation at B.I.S.E.H, establishing a strong academic base.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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