Asmat Ali shahAS
Open to opportunities

Asmat Ali shah

@asmatalishah

Proficient IT Support Engineer with a focus on technical solutions.

Pakistan

What I'm looking for

I am looking for a role that challenges my technical skills and offers opportunities for growth in IT support and management.

I am a results-driven IT Support Engineer with extensive experience in providing technical support and resolving IT issues for both hardware and software systems. My expertise lies in managing networks, diagnosing problems, and ensuring the smooth operation of IT infrastructure. I pride myself on my strong communication skills, which enable me to effectively interact with clients, end-users, and technical teams to deliver timely and effective solutions.

In my recent role at Industronics Engineering, I successfully improved system performance by 12% through proactive troubleshooting and maintenance. I also played a key role in coordinating system testing and validation to ensure compliance with industry standards. At Aptech Learning Center, I led the development of an automation system that increased efficiency by 15% and implemented preventive maintenance strategies that reduced downtime by 20%. My commitment to streamlining IT processes resulted in a 10% reduction in production costs.

Experience

Work history, roles, and key accomplishments

AC

IT Support Engineer

Aptech Learning Center

Feb 2021 - Jan 2024 (2 years 11 months)

Led the development of an automation system, increasing efficiency by 15%. Implemented preventive maintenance strategies, reducing downtime by 20%. Streamlined IT processes, cutting production costs by 10%.

Education

Degrees, certifications, and relevant coursework

Google logoGO

Google

Professional Certification, IT Support Engineering

2025 - 2025

Focused on IT support and troubleshooting with a major in Automotive Technology. Thesis: Technological Advancements within the Current Mechatronics Industry.

Aptech Learning logoAL

Aptech Learning

Advance Software Engineering, Software Engineering

2019 - 2020

Relevant coursework in Structural Design and Project Management.

Tech stack

Software and tools used professionally

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Asmat Ali shah - IT Support Engineer - Industronics Engineering | Himalayas