fardeen khan
@fardeenkhan1
Aspiring IT Specialist with extensive customer service experience.
What I'm looking for
My name is Fardeen Khan, and I am an aspiring IT Specialist with a strong passion for the IT sector. With extensive experience in customer service and technical support roles, I have honed my skills in customer handling and technical assistance. My journey in the IT field began in 2020, and since then, I have been dedicated to building a successful career focused on continuous learning and growth.
Throughout my career, I have gained valuable experience working with reputable companies such as Conneqt Business Solutions, Infinity Outsourcing, Zomato, and Swiggy. My ability to communicate fluently in English, Hindi, and Urdu has allowed me to effectively engage with diverse customers, ensuring their needs are met with professionalism and care. I am committed to leveraging my skills and experiences to contribute positively to the IT sector.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Zomato Process
Assisted customers with their orders and inquiries related to the Zomato platform. Focused on providing quick and accurate support to enhance user experience.
Customer Support Executive
Conneqt Business Solutions (Myntra Process)
Jan 2020 - Present (5 years 7 months)
Provided dedicated customer support for Myntra, resolving inquiries and ensuring customer satisfaction. Handled a high volume of customer interactions, demonstrating strong problem-solving and communication skills.
Customer Support Executive
Infinity Outsourcing
Delivered effective customer service and technical assistance to clients. Managed various customer issues, ensuring timely and efficient resolutions.
Customer Support Executive
Swiggy (Blended Process)
Managed a blended process, handling both customer service and operational tasks for Swiggy. Ensured smooth operations and customer satisfaction through effective support.
Education
Degrees, certifications, and relevant coursework
Unknown University
Bachelor of Commerce, Computer Applications
2023 -
Currently pursuing a Bachelor of Commerce with a specialization in Computer Applications. Expected to graduate in 2026, focusing on the integration of business principles with computer technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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