Open to opportunities

Family Gettys

@familygettys

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Solution engineer skilled in consultative selling and technical product demonstrations.

United States

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What I'm looking for

I seek roles focusing on solution engineering or pre-sales where I can deliver demos, mentor teams, drive process improvements, and support public sector or enterprise clients with compliance-focused solutions.

I am a resourceful solution engineer with extensive experience delivering technical product demonstrations, consultative selling, and cross-functional collaboration in public sector and enterprise environments. My background in the US Navy reserves and multiple public affairs roles has honed my compliance-focused approach, analytical problem solving, and ability to translate complex hardware and software capabilities into actionable customer solutions.

I routinely lead immersive Experience Center tours, produce detailed technical documentation and post-demo reports, and collaborate with product and support teams to design tailored solutions that improve client satisfaction and sales conversion. I also mentor colleagues, drive process improvements, and maintain up-to-date knowledge of broadcast software, cloud security awareness, and industry trends to support mission-driven stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Product Solutions Specialist

Current

Clear Touch

Aug 2023 - Present (2 years 5 months)

Deliver daily hardware and software pre-sale demonstrations and Experience Center tours, improving sales conversion through consultative selling and tailored technical solutions. Collaborate with product and support teams to document customer requirements and optimize demo strategies for public sector clients.

Consultative Selling CRM Solution Consulting Cross Functional Collaboration Technical Documentation Process Improvement

Current

Photojournalist

Current

US Navy (Reserves)

Sep 2018 - Present (7 years 4 months)

Support Navy communications and public affairs as a drilling reservist by producing secure digital media and collaborating with multidisciplinary teams to disseminate compliant information. Maintain adherence to DoD protocols and risk management frameworks.

Public Affairs & Compliance Risk Management Cross Functional Collaboration Stakeholder Engagement

Shoe Sales Associate

Run

Jan 2022 - Dec 2023 (1 year 11 months)

Provided consultative, customer-centric sales and product education, leveraged POS and CRM to manage customer profiles and sales data, and supported inventory decisions to drive repeat business.

Retail Sales Consultative Selling POS CRM Team Collaboration Sales Reporting

Shift Leader

Mr. Lucky's

Aug 2018 - Aug 2019 (1 year)

Supervised and coached staff in a fast-paced environment, led shift operations, and resolved customer issues to maintain workflow efficiency and service quality.

Team Supervision Coaching Operations Management Customer Service Problem Solving Communication Shift Scheduling

Photojournalism Supervisor

USS George H.W. Bush

Apr 2017 - May 2018 (1 year 1 month)

Supervised an eight-person media team aboard an aircraft carrier, managing content creation, editing, and secure distribution for a 5,000+ personnel environment while ensuring DoD compliance. Coordinated cross-department schedules and deliverables under operational constraints.

Team Leadership Content Management Scheduling Editing

Public Affairs Supervisor

Naval Support Activity Bethesda

Mar 2015 - Mar 2017 (2 years)

Directed production of a weekly base newspaper and managed social media initiatives, supervising a public affairs team to deliver timely, regulation-compliant communications and coordinate local media engagement.

Public Affairs Team Supervision Social Media Media Relations Regulatory Compliance Communications Strategy Content Development

Photojournalist and Public Affairs Specialist

US Navy Pacific Partnership

Apr 2016 - Sep 2016 (5 months)

Produced news stories and visual media supporting international humanitarian missions across Southeast Asia, ensuring compliance with operational security and facilitating diplomatic communications.

Public Affairs Cross Cultural Communication Storytelling Mission Support & Compliance

Photojournalist and Public Affairs Specialist

Naval Support Facility Diego Garcia

Feb 2014 - Feb 2015 (1 year)

Produced digital content to support internal and external communications across the facility, ensuring operational security and compliance while coordinating media relations with base leadership and external agencies.

Media Relations & Compliance Visual Storytelling Communication