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falguni maisuriyaFM
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falguni maisuriya

@falgunimaisuriya

I support customers, coordinate candidate placements, and manage data validation processes.

Romania
Message

What I'm looking for

I'm looking for a role where I can use my customer support, data processing, recruitment coordination, and administrative experience to help customers and teams solve problems efficiently.

I'm currently working at S.C. Corona Business Project SRL in Brașov, Romania, coordinating with agencies in different countries to source candidates, arrange interviews, collect feedback, and shortlist candidate details for clients.

I've built customer support and relationship experience across YOU Broadband India, Landmark Honda, Kataria Automobiles, Jai Air Systems, OLA Cabs, and Nidhi Infocomm. I handle customer queries across walk-ins, calls, chats, and email, support lead follow-ups, coordinate technical and commercial issues, gather service feedback, and assist with administrative work.

Experience

Work history, roles, and key accomplishments

SS
Current

Data Entry Validation and Processing Executive

S.C. Corona Business Project SRL

Feb 2020 - Present (6 years 6 months)

Coordinated with agencies in different countries to get candidates as per client requirements. Arranged interviews and collected feedback from clients.

NI

Customer Support Executive

Nidhi Infocomm

Apr 2019 - Nov 2019 (7 months)

Provided customer support services.

OLA Cabs logoOC

Customer Support Executive

OLA Cabs

Jan 2018 - Mar 2019 (1 year 2 months)

Provided customer support at the Surat head office.

YL

Customer Care Executive

YOU Broadband India Pvt Ltd

Jul 2011 - Aug 2014 (3 years 1 month)

Handled customer care responsibilities for a broadband service provider.

KA

Customer Relationship Executive

Kataria Automobiles

Managed customer relationships at a Maruti authorized dealer.

JL

Customer Relationship Executive

Jai Air Systems Pvt Ltd

Managed customer relationships for a dealer of domestic and industrial air-conditioning units.

LH

Customer Relationship Executive

Landmark Honda

Managed customer relationships at an automobile dealership.

Education

Degrees, certifications, and relevant coursework

Gujarat Technological University logoGU

Gujarat Technological University

Diploma, Information Technology

Grade: 6.77 SPI

Completed a Diploma in Information Technology from Gujarat Technological University in 2011.

Tech stack

Software and tools used professionally

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