Faizia Fatima User
@faiziafatimauser
I analyze transaction risk and prevent payments fraud to protect customers and digital platforms.
IndiaWhat I'm looking for
At Amazon, I analyze high-volume global transactions to detect fraud, mitigate financial losses, and strengthen platform trust. I investigate account takeovers, sanitize compromised accounts, and help protect customers’ sensitive data.
I partner with investigation, engineering, operations, product, and compliance teams to refine fraud prevention workflows and support safer online payments. Previously, I provided technical support for Amazon devices, Prime services, and recurring operational issues.
I use Python, SQL, R, and data analysis to identify patterns, model risk, and improve processes. My MCA project, a gesture-to-speech conversion system, applied data processing and pattern recognition to support speech-impaired users.
Experience
Work history, roles, and key accomplishments
Conducts advanced fraud detection and risk analysis on high-volume global transactions, mitigating financial losses and enhancing platform trust. Investigates account takeovers, sanitizes compromised accounts, and collaborates with cross-functional teams to refine workflows and improve fraud prevention processes.
Troubleshot technical issues for Amazon devices (Echo, Kindle) and Prime services, improving first-call resolution. Identified recurring patterns and documented insights, driving enhancements in support operations.
Education
Degrees, certifications, and relevant coursework
Amity University
Master of Computer Applications, Computer Applications
Grade: 7.8 CGPA
Pursuing Master of Computer Applications with a CGPA of 7.8.
Abeda Inamdar Senior College
Bachelor of Computer Applications, Computer Applications
Grade: 8.82 CGPA
Completed Bachelor of Computer Applications with a CGPA of 8.82.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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