Faith Wanjiku Wanjiru

With a diploma in Hospitality Management from Murang’a University, I am a dedicated and hardworking professional with a strong background in customer service. My experience as a Customer Service Representative at Majorel Kenya has equipped me with the skills to manage customer inquiries effectively, ensuring satisfaction through excellent communication and problem-solving abilities.

Throughout my career, I have demonstrated my ability to handle high-pressure situations, manage escalations, and maintain a high level of professionalism. My time at Jambo Village Park as a trainee allowed me to gain hands-on experience in various departments, further enhancing my understanding of the hospitality industry. I am eager to learn and adapt to new challenges, always striving for excellence in service delivery.