Faith Ozochi

I’ve delivered customer service and administrative support across customer relations and media environments, handling inquiries, resolving concerns, and keeping accurate records. I’m used to responding promptly, communicating clearly with diverse clients, and maintaining high service standards in fast-paced settings.

At Onyisco Industry Limited, I responded to customer inquiries professionally, processed requests, and resolved complaints while keeping customer satisfaction steady. I also built relationships through courteous communication and worked with colleagues to improve service delivery.

More recently, as an Assistant News Editor at The Pointer Newspaper, I edited and reviewed stories for accuracy and quality, coordinated with reporters and other departments for deadlines, and managed multiple assignments with strong attention to detail.