Faith Johnson

I am a dedicated Patient Service Representative with experience in healthcare settings, where I have honed my skills in patient registration, insurance verification, and data management. My role at Advanced Radiology involved answering inbound calls, scheduling appointments, and ensuring accurate medical records, which has equipped me with a strong foundation in customer service and administrative tasks.

Previously, I worked as an Enrollment Processor at CareFirst BlueCross BlueShield, where I processed over 70 forms daily, ensuring accuracy and timely communication with various departments. My attention to detail and ability to collaborate effectively have been key to my success in managing enrollment requests and maintaining accurate records.

With a background as a Direct Support Professional, I have developed strong interpersonal skills while working with diverse populations. I am passionate about providing exceptional service and support to patients and their families, and I am eager to bring my expertise to a new role in the healthcare industry.