Himalayas logo
FI
Open to opportunities

Faith Inyang

@faithinyang

Executive-level administrative and customer experience specialist driving operational efficiency.

Nigeria
Message

What I'm looking for

I seek a role providing executive support and customer experience leadership where I can streamline operations, manage CRMs/projects, and help leaders focus on strategic growth.

I am an experienced executive assistant and customer experience professional with over six years supporting Founders, CEOs, and leadership teams across remote and onsite environments. I specialize in calendar and email management, SOP implementation, project workflows, and CRM operations to free leaders to focus on strategic priorities.

Throughout my career I improved client experience and executive productivity at organizations including JumpStartHR, Libwritten Court Reporters Services, and Loslin Medical Care by leveraging tools such as Microsoft Office Suite, Google Workspace, HubSpot CRM, QuickBooks, Asana, GoHighLevel, and Slack. I designed customer journeys, created follow-up and feedback systems, mapped processes to reduce churn, and turned discovery meeting outcomes into actionable projects with timely cost estimates.

I bring strong communication, discretion, emotional intelligence, and a track record of anticipating needs and collaborating across functions to deliver results in fast-paced settings. I am focused on contributing to business growth through efficient executive support and exceptional customer-centric operations.

Experience

Work history, roles, and key accomplishments

LS

Administrative Assistant

Libwritten Court Reporters Services

Jun 2022 - Oct 2023 (1 year 4 months)

Coordinated project planning, scheduling, and executive logistics, maintained project documentation and status reporting to ensure on-time delivery and clear stakeholder communication.

Education

Degrees, certifications, and relevant coursework

University of Calabar logoUC

University of Calabar

Bachelor of Science, Sociology

Grade: Second Class Upper Division

Completed a Bachelor of Science in Sociology, graduating with Second Class Upper Division in 2017.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Faith Inyang - Customer Experience Specialist - JumpStartHR | Himalayas