Open to opportunities

Faith Bolaniran

@faithbolaniran

Message

Dedicated professional with strong interpersonal and leadership skills.

Nigeria

Message

What I'm looking for

I am looking for a role that values collaboration and offers growth opportunities.

I am a dedicated and compassionate professional with a strong background in customer service and education. My experience as a Service Centre Ambassador at Sterling Bank has honed my ability to provide exceptional client support, ensuring a positive banking experience while resolving customer concerns promptly. I thrive in environments that require effective communication and collaboration, and I am passionate about making a meaningful contribution to my organization.

In addition to my banking experience, I have a diverse background in teaching and project management. I have developed engaging lesson plans and facilitated classroom discussions that promote critical thinking. My ability to manage relationships and implement effective sales strategies in various roles, including as a Sales Representative and Fashion Designer, showcases my adaptability and commitment to achieving results. I am always eager to learn and grow, continuously seeking opportunities to enhance my skills and contribute to team success.

Experience

Work history, roles, and key accomplishments

Current

Service Centre Ambassador

Current

Sterling Bank

Feb 2023 - Present (2 years 5 months)

Provided frontline customer service at Sterling Bank, assisting clients with banking transactions and inquiries. Educated customers on digital banking solutions, resolved concerns promptly, and collaborated with internal teams to enhance service delivery.

Customer Service Digital Banking Problem Solving Team Collaboration Communication

Sales Representative

Biggystone Fashion Store

May 2022 - Feb 2023 (9 months)

Managed client relationships at Biggystone Fashion Store, implementing sales strategies to achieve targets. Conducted product presentations and maintained accurate sales records.

Client Management Sales Strategy Product Presentations Customer Satisfaction

Cash Transaction Officer

Sterling Bank

Feb 2023 - Feb 2023 (0 months)

Processed customer transactions at Sterling Bank, including deposits and withdrawals. Assisted with account inquiries, maintained a balanced cash drawer, and promoted bank products to enhance customer satisfaction.

Customer Support Cash Management Compliance

Fashion Designer

Divine Mercy Fashion House

Sep 2021 - May 2022 (8 months)

Designed and created fashion pieces at Divine Mercy Fashion House, collaborating with clients to understand their preferences. Managed production processes and conducted fittings to ensure client satisfaction.

Fashion Design Production Management Trend Analysis

Sales Representative

Bama Stores

Jan 2021 - Sep 2021 (8 months)

Managed customer relationships at Bama Stores, implementing marketing strategies to connect with target customers. Generated reports and met sales quotas through effective sales tactics.

Sales Management Marketing Strategy Customer Relationship Management Reporting Lead Generation

Teacher

Command Day Secondary School

Jan 2020 - Jan 2021 (1 year)

Developed and implemented engaging lesson plans at Command Day Secondary School. Facilitated classroom discussions, evaluated student progress, and collaborated with colleagues to create a supportive learning environment.

Lesson planning Classroom Management Collaboration Communication