Open to opportunities

Fairoza Banu

@fairozabanu

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Experienced professional in growth management and team leadership.

India

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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and challenges that leverage my leadership and strategic planning skills.

I am an experienced professional with a proven track record in growth management, specializing in driving sales, managing operations, and talent acquisition. My exceptional leadership skills enable me to coordinate and motivate teams to achieve company goals effectively. I focus on collaboration, communication, and strategic planning to ensure seamless execution of tasks, consistently delivering results that exceed expectations.

In my current role as Co-Director and Head of Operations at SA Group of Real Estate, I lead a team of sales and marketing professionals, enhancing overall business performance and market position. I have successfully implemented creative business development strategies, resulting in increased client acquisition and revenue growth. My experience in digital marketing and client management has equipped me with the skills to leverage social media and influencer partnerships to enhance brand presence.

Throughout my career, I have been recognized for my commitment to delivering results, achieving significant milestones in client conversions and project management. I thrive in dynamic environments and am dedicated to fostering a collaborative team culture that drives success.

Experience

Work history, roles, and key accomplishments

Current

Co-Director (Head of Operations)

Current

SA Group of Real Estate

Apr 2024 - Present (1 year 3 months)

Led a team of 8 in sales and marketing, focusing on lead generation, client management, and deal closing. Developed strategies to drive growth and revenue, enhancing client acquisition and business performance.

Team Leadership Client Management Digital Marketing Sales Closing Negotiation Market Analysis Performance Management

Head of Sales and Digital Marketing Department

SA Group of Real Estate

Mar 2024 - Apr 2024 (1 month)

Managed lead generation and client conversion efforts while overseeing digital marketing campaigns. Demonstrated strong leadership and negotiation skills to drive sales and enhance brand presence.

Lead Generation Digital Marketing Team Management Negotiation Campaign Management Market Research Sales Strategy Performance Monitoring

Project Assistant - Lead Recruitment

M3 Global Research

Feb 2023 - Mar 2024 (1 year 1 month)

Oversaw recruitment processes and managed a team to deliver customized PR strategies. Conducted quality checks and performance monitoring while collaborating with clients to achieve marketing goals.

Team Management Recruitment Data Management Quality Assurance Communication PR Strategy Campaign Execution Customer Collaboration

Project Assistant

M360 Research Panel Pvt Ltd

Nov 2021 - Feb 2023 (1 year 3 months)

Managed multiple projects, focusing on data management and campaign execution. Handled customer recruitment requests and ensured timely task allocation and completion.

Project Management Data Management Campaign Management Recruitment Time Management Communication

Panel Support Associate

M3 Global Research EU

Sep 2020 - Nov 2021 (1 year 2 months)

Provided customer support, resolving complaints and processing payments. Collaborated with marketing to recruit panel members and maintained high satisfaction ratings.

Customer Support Payment Processing Co Marketing Communication Customer Engagement Problem Solving Teamwork

Human Resource and Marketing Assistant

Thirumurugan Real State

Jan 2020 - Sep 2020 (8 months)

Assisted in recruitment processes and employee relations. Supported performance management and conducted training programs while managing HR documentation.

Recruitment Employee Relations Performance Management Training HR Documentation Conflict Resolution Communication Team Collaboration Marketing Support

Subject Matter Expert

24/7a.i

May 2018 - Jan 2020 (1 year 8 months)

Provided customer support for broadband services, handling escalations and training new staff. Maintained high satisfaction ratings through effective communication and problem-solving.