Fagr Mustafa

Coordinate projects for 4 teams from planning through execution, tracking milestones, deadlines, deliverables, and stakeholder updates. Organize project data, streamline workflows, and support process improvements using Information Systems skills.

Coordinate check-in and boarding for over 250 passengers daily, ensuring timely departures. Implement TSA-aligned passenger verification and compliance procedures to enhance security standards.

Managed 120+ daily client requests across phone, email, fax, and API systems. Coordinated with vendors daily to resolve issues and handled client escalations balancing satisfaction with business needs.

Drove approximately $2,000 in average daily sales using a consultative selling approach. Recognized four times as a top-performing associate for sales performance and customer service.

Managed inventory for 500+ items by performing physical counts and maintaining accurate inventory records. Developed and implemented SOPs, increasing inventory processing efficiency.

Pursuing a Bachelor of Science in Information Systems with expected graduation in December 2027.