At Studypool, I coordinate delivery across 50+ active accounts, maintaining zero missed SLAs over 12 months. I built a multi-account tracking system that increased throughput by approximately 40% without compromising quality.
I keep projects moving by coordinating timelines, client communications, account status, revisions, and delivery documentation. I identify bottlenecks and resolve scope misalignments within 2–4 hours before they become escalations.
Previously at Medcore / Biologics Services, I coordinated internal teams, vendors, and clients while managing operational records, follow-up schedules, onboarding, and service documentation. My process-improvement work reduced administrative turnaround time by approximately 30%.
I also supported multi-stakeholder academic projects and student- and staff-facing operations at Ekiti State University. I’m remote-ready and focused on building dependable systems that keep work organized and on time.
